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Dear Colin/Peter/Doris Transfer of patient from Newcastle UK to Paris: I can’t thank you all enough for yesterday. Everything really went so smoothly and the patient is now comfortable in ICU France. I think it was so reassuring to have such an experienced and trusted individual as Trevor to accompany them. I hope never to […]

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“I wanted to thank you again for all you did for my dad. Although he is still in ICU, he is doing better. He sat in the chair for 2 hours yesterday and had some amazing jello for Easter Sunday dinner. You are such a gentleman and my family and I are eternally grateful for […]

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“excellent caring professional attention” “our angel sent by God” “an excellent job which was well executed by all of your team players” “from the very moment we first contacted you we had the instinct, that you guys are the right people” “We will be talking about you for decades to come” “We will be forever […]

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“Morning Colin. Just a quick thank you again for your crews assistance yesterday with what I can only describe as an incredibly fragile and very sick baby. Kevin and Nick were outstanding as always and I am very grateful for their help and indeed the help afforded by the other crews on your staff. There […]

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“I wanted to give some feedback about the recent treatment and repatriation of my mother …………… She was repatriated with a male nurse (Pedro) from the USA (To Sydney) Mum has reported that he was fantastic – he had an amazing attention to detail and ensured mum’s comfort at all times”

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“I wanted to give some feedback about the recent treatment and repatriation of my mother …………… She was repatriated with a male nurse (Pedro) from the USA (To Sydney) Mum has reported that he was fantastic – he had an amazing attention to detail and ensured mum’s comfort at all times”

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“Just a brief note on behalf of my family to thank you and your air ambulance team for the most fantastic and professional service you provided today for my father. It was so important to us as a family to repatriate him swiftly and safely and we were relieved to hear this afternoon that he […]

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Hi Colin, I’ve just heard from my mum that Ted is now safely at the Royal United Hospital in Bath and that the trip from start to finish went smoothly. She was very impressed by the professionalism and efficiency of the HAA staff who met them at Heathrow and kept in constant touch with the […]

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In the early hours of 4 July, I was on a Lufthansa flight from Tampa to Frankfurt when a man appeared to go into cardiac arrest. Another passenger and I (both nurses) did CPR on the man for about 40 minutes until we landed in London (Heathrow) via a diversion, and the ground crew came […]

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